Customer Happiness Specialist & Pizza Maker

Domino's Franchise; Birmingham (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading food delivery service in Birmingham is seeking enthusiastic Customer Service Representatives to deliver exceptional service. In this role, you'll engage with customers both by phone and in-person, helping them with their orders and ensuring satisfaction. Ideal candidates will have great communication skills, the ability to multitask, and a friendly attitude. Previous experience in customer service is a plus but not required. Join us in creating a positive environment focused on people first.

Qualifications

• A confident communicator capable of engaging with customers effectively.
• Friendly demeanor to enhance customer interactions.
• Documented experience in fast-paced customer service settings.
• Ability to perform basic math for transactions.
• Strong problem-solving capabilities.
• Ability to maintain attention to detail in a busy environment.
• Team-oriented collaboration to achieve customer service goals.
• Willingness to learn and improve continuously.

Responsibilities

• Handle customer inquiries both via phone and in-person.
• Help customers select products and process their orders.
• Work closely with team members to meet customer service objectives.
• Learn company policies and services for effective customer assistance.
• Identify and troubleshoot customer issues promptly.

Skills

Communication

Customer service attitude

Multitasking

Math skills

Problem-solving

Attention to detail

Team player

Flexibility

Job description

A leading food delivery service in Birmingham is seeking enthusiastic Customer Service Representatives to deliver exceptional service. In this role, you'll engage with customers both by phone and in-person, helping them with their orders and ensuring satisfaction. Ideal candidates will have great communication skills, the ability to multitask, and a friendly attitude. Previous experience in customer service is a plus but not required. Join us in creating a positive environment focused on people first.