Customer Service Associate - Fast-Paced Pizza Team

Domino's; Alabama; On-site; USD 13,776 - 16,531; Full time

Job summary

A pizza company in Alabama is seeking enthusiastic individuals for the role of Customer Service Representative. You will serve as the first point of contact for customers, ensuring their orders are accurately taken and concerns handled efficiently. Responsibilities include providing friendly service, assisting in food preparation, and maintaining store cleanliness. The ideal candidate should possess strong communication skills, a positive attitude, and the ability to work in a fast-paced environment.

Qualifications

• Must be at least 16 years old.
• Ability to stand for extended periods and perform physical tasks.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Skills

Strong communication and customer service skills

Ability to work in a fast-paced environment

Basic math skills for handling transactions

Team-oriented with a positive attitude

Job description

A pizza company in Alabama is seeking enthusiastic individuals for the role of Customer Service Representative. You will serve as the first point of contact for customers, ensuring their orders are accurately taken and concerns handled efficiently. Responsibilities include providing friendly service, assisting in food preparation, and maintaining store cleanliness. The ideal candidate should possess strong communication skills, a positive attitude, and the ability to work in a fast-paced environment.