Customer Experience Champion - In-Store & Phone

Domino's; Birmingham (AL); On-site; USD 27,000 - 35,000; Full time

Job summary

A well-known pizza delivery service is seeking a Customer Experience Representative in Birmingham, Alabama. The ideal candidate will provide exceptional service to customers both in-store and over the phone, ensuring a positive experience at all times. Applicants must be at least 16 years old and possess strong multi-tasking and communication skills, with a focus on customer satisfaction. This is a full-time position that requires working nights and weekends.

Qualifications

• Must be 16 years of age or older to be considered.
• Ability to work nights and weekends.
• Understand safe food handling, food storage and sanitation.

Responsibilities

• Greet customers and provide them with a positive, engaging experience.
• Take customer orders working with our technology and Point of Sales System.
• Create a great in-store customer experience through cleanliness and preparation.
• Take ownership of customer concerns and work with management to resolve them.

Skills

Ability to multi-task/work efficiently under pressure

Effective communication with team members and customers

Excellent customer service skills

Basic math skills

Job description

A well-known pizza delivery service is seeking a Customer Experience Representative in Birmingham, Alabama. The ideal candidate will provide exceptional service to customers both in-store and over the phone, ensuring a positive experience at all times. Applicants must be at least 16 years old and possess strong multi-tasking and communication skills, with a focus on customer satisfaction. This is a full-time position that requires working nights and weekends.