A well-known pizza franchise in Birmingham is looking for a Customer Experience Representative to provide exceptional service to customers. You will greet and assist them both in-store and over the phone. Ideal candidates should be able to multitask efficiently, possess excellent customer service skills, and be willing to work evenings and weekends. This role requires a friendly demeanor and the ability to handle customer concerns effectively.
Qualifications
Must be 16 years of age or older and able to pass a background check.
Ability to work nights and weekends.
Understanding of safe food handling and sanitation.
Responsibilities
Greet customers and ensure a positive experience.
Take customer orders in-person or over the phone.
Maintain cleanliness in the store and execute contactless experiences.
Skills
Customer service skills
Multi-tasking
Effective communication
Basic math skills
Job description
A well-known pizza franchise in Birmingham is looking for a Customer Experience Representative to provide exceptional service to customers. You will greet and assist them both in-store and over the phone. Ideal candidates should be able to multitask efficiently, possess excellent customer service skills, and be willing to work evenings and weekends. This role requires a friendly demeanor and the ability to handle customer concerns effectively.