Customer Service Rep./Pizza Maker - Southside

Domino's; Five Points South (AL); On-site; USD 13,776 - 20,664; Part time

Job summary

A leading pizza company seeks enthusiastic Customer Service Reps in Five Points South, Alabama. In this role, you will be the friendly face for customers, managing interactions with charm and precision. Responsibilities include assisting with orders, juggling tasks in a dynamic environment, and collaborating with the team to achieve service goals. While prior experience is preferred, a positive attitude and adaptability are key. Join us and be part of a culture that values honesty and exceptional service.

Qualifications

• Excellent verbal and written communication skills.
• Friendly attitude and customer-focused approach.
• Ability to multitask in a fast-paced environment.
• Basic math skills for processing transactions.
• Strong problem-solver with attention to detail.
• Team-oriented mindset and flexibility.

Responsibilities

• Manage customer interactions via phone and in-person.
• Assist customers in finding products and processing orders.
• Achieve service goals and enhance customer satisfaction.
• Stay informed about company policies and products.
• Identify issues and collaborate for solutions.

Skills

Communication skills

Customer service

Multitasking

Problem-solving

Attention to detail

Team player

Flexibility

Job description

• Part-time
• Job Category Org: Store Customer Service Rep

Company Description

Core Values distinguish a company's identity. They are the set of ethicsand principles that govern a company's decision making and actions. Theyalso serve as the foundation for the company culture, and the behaviorsexpected by its workforce. At SDH Pizza, Inc. those foundational valuesare:

Excellent Customer Service
Along with delivering quality product and value, our customers service interactions must be guided byempathy, transparency, authenticity, and patience every single time. When we serve customers
guided bythese principles their experiences can go from satisfactory to exceptional!

Do the Right Thing
Exercise good judgement by “doing the right thing” with each other, our customers, and others. We Do theRight Thing through five principles: Openness; Teamwork; Respect for Each Other; Respect for Our Customers; and Integrity. Strive to understand the impact of our decisions, and accept responsibility for ouractions.

Operate Under the Platinum Rule
Treat others the way that THEY want to be treated. We must foster an environment of mutual respect, whereevery team member, customer, and visitor to our stores, feels welcome and appreciated.

Accountability
Owning the decisions made and their outcomes. Accountability more than simply acknowledging mistakes,but actively learning from them to drive positive outcomes. Taking ownership of one’s actions
help foster a culture of trust and improved morale.

Job Description

Calling all customer service superheroes! We're on a mission to assemble a dream team of dedicated Customer Service Reps. As the smiling face and cheerful voice of our company, you'll be the wizard behind the curtain, ensuring customer happiness through your magical powers of exceptional service and problem-solving prowess!

Your thrilling adventure as our Customer Service Rep includes:

• Becoming a master of multitasking by juggling customer interactions (phone andin-person) - it's like a fun game of customer service ping-pong!
• Transforming into a human encyclopedia of our products, helping customers find their perfect match and processing orders with the precision of a Swiss watch
• Joining forces with your fellow customer service avengers to conquer service goals and skyrocket customer satisfaction to new heights
• Embarking on a never-ending quest for knowledge about company policies, products, and services - consider yourself a student in the University of Awesome Customer Service
• Channeling your inner superhero to identify tricky issues and save the day by calling in backup from others when needed

Qualifications

• A silver-tongued communicator who can charm the socks off anyone (in person or in writing)!
• A customer service superhero with a friendly attitude that could melt the heart of Grumpy Cat
• Ability to juggle tasks like a circus pro in our fast-paced customer service circus
• Math skills sharp enough to calculate how many jelly beans are in that giant jar (and process transactions too)
• A problem-solving wizard who can turn frowns upside down faster than you can say "abracadabra"
• Attention to detail so keen you could spot Waldo in a sea of red and white stripes
• A team player who believes there's no "I" in "awesome customer service"
• Flexibility that would make a yoga instructor jealous (metaphorically speaking, of course)
• Previous customer service experience is like extra sprinkles on our sundae – sweet, but not required!

Additional Information

At Domino's we value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We do our best to “Put our People First” by making sure our work environment is safe and provides stability for our team members.