Account Associate — Flexible Hours, 401(k), PTO & Training

Neil Mckinnon - State Farm Agent; Fairfax (VA); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Neil Mckinnon - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will strengthen customer relationships and act as a liaison between client needs and agency departments.

You will help grow the office by proactive marketing of relevant products and services, while delivering friendly, reliable service in a community-focused environment with flexible hours.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Account management

Customer service

Insurance experience

Job description

Neil Mckinnon - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will strengthen customer relationships and act as a liaison between client needs and agency departments.

You will help grow the office by proactive marketing of relevant products and services, while delivering friendly, reliable service in a community-focused environment with flexible hours.