Customer-Focused Wholesale Paint Specialist

Sherwin-Williams; Tampa (FL); On-site; USD 29,000 - 42,000; Full time

Job summary

Sherwin-Williams in Tampa, FL is seeking a Wholesale Product Specialist to assist commercial paint customers, identify needs, and recommend solutions. You will resolve concerns, maintain product quality, and help meet store sales goals while delivering excellent service.

The role involves in-store and phone assistance, processing transactions, stocking shelves, tinting and mixing as needed, and staying knowledgeable about products.

Qualifications

• Must have strong customer service skills and sales ability.
• Excellent communication and interpersonal skills.
• Ability to work with diverse customers including minors if needed.
• Spanish language ability is a plus for our customer base.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale customers.
• Process sales transactions accurately and consistently with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks and assist in deliveries as needed.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Customer service

Sales

Bilingual Spanish

Job description

Sherwin-Williams in Tampa, FL is seeking a Wholesale Product Specialist to assist commercial paint customers, identify needs, and recommend solutions. You will resolve concerns, maintain product quality, and help meet store sales goals while delivering excellent service.

The role involves in-store and phone assistance, processing transactions, stocking shelves, tinting and mixing as needed, and staying knowledgeable about products.