Customer-Focused Teller - Welcome & Transactions

Dollar Bank; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Dollar Bank is seeking a Teller to be the first point of contact, delivering friendly, accurate service to customers in a welcoming banking environment. You will handle deposits, withdrawals, loan payments, and basic transactions while building relationships and identifying referral opportunities.

Ideal candidates have a high school diploma or GED, strong arithmetic and computer skills, and the ability to multi-task with professionalism and integrity in a regulated banking setting.

Qualifications

• Proven ability to provide quality customer service.
• Strong math skills for cash handling and balancing.
• Willingness to learn bank products and guidelines.

Responsibilities

• Process transactions through teller equipment on all retail and corporate accounts, including deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining an acceptable balancing record.
• Multitasking skills to quickly shift from transaction to transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop knowledge of Bank products and guidelines by attending required classes.
• Process transactions accurately and efficiently while providing quality customer service.
• Maintain a professional appearance and conduct.
• Uphold the highest level of integrity and adhere to risk management and regulatory requirements.

Skills

Customer service

Cash handling

Relationship building

Multitasking

Arithmetics

Computer literacy

Education

High school diploma or GED

Job description

Dollar Bank is seeking a Teller to be the first point of contact, delivering friendly, accurate service to customers in a welcoming banking environment. You will handle deposits, withdrawals, loan payments, and basic transactions while building relationships and identifying referral opportunities.

Ideal candidates have a high school diploma or GED, strong arithmetic and computer skills, and the ability to multi-task with professionalism and integrity in a regulated banking setting.