Customer-Focused Bank Teller & Referrals Specialist

Dollar Bank; Sewickley (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Dollar Bank is seeking a Teller to act as the first point of contact for customers, delivering exceptional service and a welcoming banking experience. You will handle deposits, withdrawals, and loan payments, while identifying opportunities to refer customers to other banking solutions.

This role emphasizes accuracy, integrity, and strong product knowledge. As a frontline team member, you will maintain cash drawers, balance records, and security of equipment, excelling in multitasking and

Qualifications

• High school diploma or GED required.
• Ability to travel as needed to training.

Responsibilities

• Process transactions through the teller equipment on all retail and corporate accounts, including deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining an acceptable balancing record.
• Multitask to shift between transactions quickly.
• Develop a thorough knowledge of bank products and guidelines through training.

Skills

Customer service

Cash handling

Attention to detail

Communication skills

Education

High school diploma or GED

Tools

Teller equipment

Banking software

Job description

Dollar Bank is seeking a Teller to act as the first point of contact for customers, delivering exceptional service and a welcoming banking experience. You will handle deposits, withdrawals, and loan payments, while identifying opportunities to refer customers to other banking solutions.

This role emphasizes accuracy, integrity, and strong product knowledge. As a frontline team member, you will maintain cash drawers, balance records, and security of equipment, excelling in multitasking and