Part-Time Teller: Customer-Driven Banking & Sales

Berkshire Bank; Westerly (RI); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Benefits eligible

Job summary

Berkshire Bank in Westerly, RI is seeking a part-time Teller to act as the main contact for customers, handling transactions efficiently and delivering excellent service. You will promote Beacon Bank's products, support digital banking engagement, and help meet branch goals.

The role emphasizes accurate cash handling, compliance with bank policies, and a strong focus on customer relationships. High school diploma and cash handling or customer service experience preferred.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Prior customer service experience preferred.
• Strong customer service and communication skills.
• Good listening, judgment, and decision-making abilities.
• Basic computer skills; familiarity with Microsoft Office (Word, Excel, Outlook).
• Prompt and reliable attendance.
• Available to work Saturday hours and travel to nearby offices as required.

Responsibilities

• Provide an outstanding customer experience at all points of contact.
• Build, retain, and expand customer relationships by recommending and referring products and services to meet our customer needs.
• Assist customers with digital banking services and recommend convenient banking options.
• Participate in branch initiatives and community involvement to develop new business.
• Recognize and offer recommendations for our customer needs and goals including referrals to line of business partners.
• Meet or exceed individual teller incentive goals and contribute to overall branch goals.
• Actively participate in all branch initiatives.

Skills

Customer service

Cash handling

Microsoft Office

Attentive listening

Communication skills

Reliability

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Berkshire Bank in Westerly, RI is seeking a part-time Teller to act as the main contact for customers, handling transactions efficiently and delivering excellent service. You will promote Beacon Bank's products, support digital banking engagement, and help meet branch goals.

The role emphasizes accurate cash handling, compliance with bank policies, and a strong focus on customer relationships. High school diploma and cash handling or customer service experience preferred.