Bank Teller - Customer Impact & Growth Path

associatedbank; Town of Baldwin (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) and Pension plans

Volunteer time off

Diversity-focused Colleague Resource G

Competitive salary with development

Well-being programs and incentives

Parental leave

Employee stock purchase plan

Military benefits

Personal banking benefits

Job summary

Associated Bank is seeking a Teller to provide exceptional customer service, accurately process transactions, and promote banking solutions at our local branch. You will educate customers on digital tools, support vaults and ATMs, and collaborate with colleagues across branches to ensure smooth service.

The role emphasizes growth, teamwork, and community impact, with a commitment to diversity and inclusion and opportunities for development within the bank.

Qualifications

• High school diploma or equivalent required.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services preferred.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller to provide exceptional customer service, accurately process transactions, and promote banking solutions at our local branch. You will educate customers on digital tools, support vaults and ATMs, and collaborate with colleagues across branches to ensure smooth service.

The role emphasizes growth, teamwork, and community impact, with a commitment to diversity and inclusion and opportunities for development within the bank.