Customer-Focused Teller: Service & Growth

Srp-Federal-Credit-Union; South Carolina; On-site; USD 31,000 - 42,000; Full time

Job summary

SRP Federal Credit Union is seeking a Teller Service Specialist to process transactions, promote Credit Union products, and assist members with online and mobile banking services. The role emphasizes accuracy, security, and exceptional member experience.

Applicants should have 2+ years of member/customer service and cash handling experience, with a high school diploma or GED. Professional, friendly communication and teamwork are essential.

Qualifications

• High school diploma or GED required.
• Teller Progression requirements must be completed.
• Experience in member/customer service and cash handling preferred.

Responsibilities

• Process cash and check transactions with accuracy and speed.
• Promote and cross-sell Credit Union products and services.
• Balance cash drawer and reconcile transactions daily.
• Educate members on online and mobile banking services.
• Provide friendly, professional service to members and guests.

Skills

People skills

Member focus

Relationship building

Communication

Active listening

Team player

Organized

Multi-tasking

Problem solving

Initiative

Self-motivated

Education

High school diploma or GED

Teller progression completed

Tools

Microsoft Office

Symitar Episys

CRM software

Online banking tools

Job description

SRP Federal Credit Union is seeking a Teller Service Specialist to process transactions, promote Credit Union products, and assist members with online and mobile banking services. The role emphasizes accuracy, security, and exceptional member experience.

Applicants should have 2+ years of member/customer service and cash handling experience, with a high school diploma or GED. Professional, friendly communication and teamwork are essential.