Customer-Focused Teller: Service, Cash & Tech

Banco Santander SA; Whiting (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Banco Santander SA in Whiting, NJ, is hiring a Full Time Teller. You will deliver exceptional customer service, process cash transactions, and maintain accurate cash drawers while adhering to policies. The role supports branch operations and may involve weekend/evening hours. Strong communication and digital-tool proficiency are required.

Applicants must have a high school diploma or GED and 6+ months cash handling and customer service experience. Prior Microsoft Office knowledge is preferred.

Qualifications

• Education: High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Comfortable using digital tools to assist customers.

Responsibilities

• Provide exceptional customer service, resolve concerns and escalate as needed.
• Process transactions, deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options and digital tools.
• Assist with custodianship, audits, and other operational tasks.

Skills

Cash handling

Customer service

Digital tools

Attention to detail

Education

High school diploma

GED

Tools

Microsoft Office

Job description

Banco Santander SA in Whiting, NJ, is hiring a Full Time Teller. You will deliver exceptional customer service, process cash transactions, and maintain accurate cash drawers while adhering to policies. The role supports branch operations and may involve weekend/evening hours. Strong communication and digital-tool proficiency are required.

Applicants must have a high school diploma or GED and 6+ months cash handling and customer service experience. Prior Microsoft Office knowledge is preferred.