Customer-Focused Teller: Sales & Service Partner

First Citizens; Irmo (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

First Citizens Bank in Irmo, SC seeks a Sales and Service Representative to handle branch transactions and customer requests, while educating customers on bank capabilities and tools. The role supports branch sales by identifying and referring opportunities to bank partners, and requires strong communication and customer service skills.

The ideal candidate has a high school diploma or GED and at least 6 months of customer service experience, with adaptability and teamwork to work with branch

Qualifications

• Knowledge of banking products and services.
• Experience in customer service or sales helpful.
• Strong communication and interpersonal skills.

Responsibilities

• Process transactions and customer service requests in the branch.
• Identify sales opportunities and refer customers to the appropriate bank partner.

Skills

Financial literacy

Retail banking products

Communication skills

Customer service

Transaction processing

Education

High School diploma or GED

Job description

First Citizens Bank in Irmo, SC seeks a Sales and Service Representative to handle branch transactions and customer requests, while educating customers on bank capabilities and tools. The role supports branch sales by identifying and referring opportunities to bank partners, and requires strong communication and customer service skills.

The ideal candidate has a high school diploma or GED and at least 6 months of customer service experience, with adaptability and teamwork to work with branch