Customer-Focused Teller & Referral Specialist

First Community Bank; West Columbia (SC); On-site; USD 21,000 - 22,000; Full time

Job summary

First Community Bank in South Carolina is seeking a motivated teller/customer service rep to handle basic teller tasks, balance cash, and assist customers with inquiries. You will proactively identify financial needs and refer customers to appropriate staff while supporting overall sales goals.

Ideal candidates have high school diplomas, strong math and communication skills, and the ability to multitask in a branch environment. This role emphasizes accuracy, compliance, and excellent service.

Qualifications

• High school diploma or equivalent.
• Cash handling experience preferred.
• Effective oral and written communication skills.
• Excellent customer service and interpersonal skills.
• Demonstrate willingness and desire to interact in a team environment.

Responsibilities

• Process basic teller transactions with accuracy and timeliness.
• Balance daily work per bank policies.
• Handle proportionate volume of work and referrals as needed.
• Resolve customer issues professionally or refer to staff.
• Support team sales by identifying customer needs and referrals.
• Follow policies, security guidelines, and regulatory requirements.

Skills

Cash handling

Effective communication

Customer service

Team player

Multi-tasking

Basic math

Problem solving

PC skills

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

First Community Bank in South Carolina is seeking a motivated teller/customer service rep to handle basic teller tasks, balance cash, and assist customers with inquiries. You will proactively identify financial needs and refer customers to appropriate staff while supporting overall sales goals.

Ideal candidates have high school diplomas, strong math and communication skills, and the ability to multitask in a branch environment. This role emphasizes accuracy, compliance, and excellent service.