Customer-Focused Teller — In-Office Banking & Service

PNC; Rochester Hills (MI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision options

Life insurance

Disability protection

401(k) with match

Job summary

PNC is hiring a Teller for its Retail Banking team based in Rochester Hills, MI. You will deliver a welcoming customer experience and process transactions while educating customers on financial options and referring opportunities to branch staff.

The role emphasizes teamwork, policy adherence, and contributing to an inclusive workplace. Visa sponsorship is not offered for this position, and prior experience is not required.

Qualifications

• Successful candidates must demonstrate knowledge, skills, and abilities for a teller role.
• Education shows No Degree; a combination of education and experience may be considered in lieu of a degree.
• No specific certifications required; the role emphasizes customer service and financial interactions.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet needs.
• Applies product and procedural knowledge to solve customer's problems.
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is hiring a Teller for its Retail Banking team based in Rochester Hills, MI. You will deliver a welcoming customer experience and process transactions while educating customers on financial options and referring opportunities to branch staff.

The role emphasizes teamwork, policy adherence, and contributing to an inclusive workplace. Visa sponsorship is not offered for this position, and prior experience is not required.