Customer-Focused Teller: Guide Finances & Achieve Goals

Citizens Bank; Matawan (NJ); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Volunteer hours provided

Matching charitable gifts

Career growth opportunities

Health, dental, vision benefits

401K with match

Tuition assistance

Mental health programs

Job summary

Citizens Bank is seeking a friendly Teller in Matawan, NJ to greet customers in the lobby and guide them through simple transactions using mobile apps and ATMs. You’ll deliver personalized service, identify needs, and connect customers with Bankers for next steps while adhering to cash handling and compliance policies.

The role offers meaningful community impact with 20 hours per week and weekend/evening shifts. Competitive pay, benefits, and growth opportunities are provided.

Qualifications

• High School diploma or GED required.
• At least 6 months of experience processing transactions.
• At least 1 year of customer-facing experience.
• Excellent listening and communication skills.
• Comfort with using digital banking tools and apps.
• Ability to work weekends/evenings.

Responsibilities

• Greet customers in the lobby and assist with transactions.
• Demonstrate mobile app and ATM use to complete transactions.
• Provide personalized advice and solutions to help customers meet financial goals.
• Connect customers to Bankers for next steps and complex needs.
• Follow all cash handling, state and local laws and regulations.

Skills

Customer service

Communication

Problem solving

Digital literacy

Flexible schedule

Education

High School diploma or GED

Job description

Citizens Bank is seeking a friendly Teller in Matawan, NJ to greet customers in the lobby and guide them through simple transactions using mobile apps and ATMs. You’ll deliver personalized service, identify needs, and connect customers with Bankers for next steps while adhering to cash handling and compliance policies.

The role offers meaningful community impact with 20 hours per week and weekend/evening shifts. Competitive pay, benefits, and growth opportunities are provided.