Customer-Focused Teller | Growth, Benefits & Balance

PNC Bank NA; Lacey Township (NJ); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

Disability protection

401(k) match

Dependent care

Wellness program

Educational assistance

Paid holidays

Vacation days

Job summary

PNC seeks a Full Time Teller based in the Lacey Township, NJ area to deliver a superior customer experience and drive financial wellbeing for customers. You will handle diverse customer interactions, educate on banking options, and refer opportunities to branch staff.

The role emphasizes leveraging technology to streamline transactions and enhance service. As part of PNC's Central New Jersey team, you’ll support daily branch operations and maintain strong customer relationships.

Qualifications

• Roles at this level typically do not require a university / college degree or significant experience.
• No degree is required; a comparable combination of education and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Positions PNC products to meet customer needs through lobby engagement and demonstrations of technology.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC seeks a Full Time Teller based in the Lacey Township, NJ area to deliver a superior customer experience and drive financial wellbeing for customers. You will handle diverse customer interactions, educate on banking options, and refer opportunities to branch staff.

The role emphasizes leveraging technology to streamline transactions and enhance service. As part of PNC's Central New Jersey team, you’ll support daily branch operations and maintain strong customer relationships.