Customer-First Teller: Build Trust & Banking Solutions

PNC; Forked River (NJ); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

401k with match

Paid holidays

Job summary

PNC is seeking a Full Time Teller based at the Lacey Township Branch in Forked River, NJ. This in-office role supports customers with daily banking needs, educates on available options, and helps drive loyalty while protecting accuracy and efficiency.

You will engage customers, refer opportunities to branch staff, use technology to process transactions, and maintain adherence to policies. The position offers a comprehensive benefits package and incentive opportunities, with base salary in the

Qualifications

• Skills, competencies, work experience and required certifications/licensures listed below.
• Education: No Degree.
• Prior work experience is not required.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Full Time Teller based at the Lacey Township Branch in Forked River, NJ. This in-office role supports customers with daily banking needs, educates on available options, and helps drive loyalty while protecting accuracy and efficiency.

You will engage customers, refer opportunities to branch staff, use technology to process transactions, and maintain adherence to policies. The position offers a comprehensive benefits package and incentive opportunities, with base salary in the