Bank Teller & Customer Service Specialist

Community-Trust-Ban; Mount Sterling (KY); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Job summary

Community Trust Bank in Mount Sterling, KY is seeking a bank Teller to provide accurate cash handling, deposits, withdrawals, and customer service. You will promote bank products, follow security and compliance policies, and support branch operations with a friendly, efficient approach.

The role requires a high school diploma or GED, strong math and communication skills, and the ability to work with various banking software.

Qualifications

• Position requires a high school diploma or GED plus such practical knowledge and skills as would be learned on the job and through training.
• Effective oral and written communication skills.
• Strong math aptitude
• Excellent PC skills with working knowledge of applicable computer software programs.
• Ability to use a calculator.
• Detail oriented.
• Ability to lift and carry coinage weighing up to 30 pounds.

Responsibilities

• Sell and/or refer bank's products and services to customers and prospects.
• Demonstrate a continuously helpful, friendly attitude and adherence to established Service Quality Standards.
• Receive and handle deposits of all types and ensure the proper endorsement on negotiable instruments within the deposits.
• Cash checks and process other transactions accurately and efficiently in accordance with established policies and procedures.
• Adhere at all times to the check handling guidelines, established drawer limits, and the limitation of signing authority.
• Reconcile cash and transactions to within the teller balancing standards and report results through submission of teller daily balance sheet.
• Maintain a neat and orderly work area and ensure that all negotiable items, confidential records, and customer information are properly secured at all times.
• Adhere to all security policies and procedures.
• Follow bank guidelines before, during, and after a robbery.
• Maintain a working knowledge of and adhere to written policies and procedures regarding the Bank Secrecy Act and other applicable Anti-Money Laundering policies.
• Ensure all actions performed are in compliance with government regulations and organizational policies and procedures.
• Perform other duties within the branch as assigned.

Skills

Communication

Math aptitude

PC skills

Calculator use

Detail oriented

Physical stamina

Education

High school diploma or GED

Tools

Banking software

Job description

Community Trust Bank in Mount Sterling, KY is seeking a bank Teller to provide accurate cash handling, deposits, withdrawals, and customer service. You will promote bank products, follow security and compliance policies, and support branch operations with a friendly, efficient approach.

The role requires a high school diploma or GED, strong math and communication skills, and the ability to work with various banking software.