Customer-Focused Teller: Grow with a Top Workplace

North Shore Bank; Milwaukee (WI); Hybrid; USD 19,000 - 28,000; Full time

Job summary

North Shore Bank in Milwaukee, WI is seeking staff to actively promote and sell bank products and services while delivering high-touch service to customers. The role focuses on building relationships and identifying cross-selling opportunities across branch locations.

Primary duties include handling teller transactions, maintaining accuracy, and supporting daily operations with friendly, knowledgeable assistance to customers and prospects alike.

Qualifications

• Experience in customer service and retail or sales is preferred.
• Ability to identify cross-selling opportunities and refer to branch personnel.
• Strong cash handling and accuracy in transactions.

Responsibilities

• Promotes and sells North Shore Bank products and services.
• Represents the bank to customers with efficient, accurate, and friendly service; builds relationships.
• Uses CRM to record referrals and maintain customer contacts.
• Responds to questions from prospects or customers and directs complex inquiries to the right staff.
• Makes outbound calls for service and sales opportunities.
• Performs deposit account maintenance and explains terms to customers.

Skills

Customer service

Sales experience

Cash handling

Communication skills

Education

High school diploma or equivalent

Job description

North Shore Bank in Milwaukee, WI is seeking staff to actively promote and sell bank products and services while delivering high-touch service to customers. The role focuses on building relationships and identifying cross-selling opportunities across branch locations.

Primary duties include handling teller transactions, maintaining accuracy, and supporting daily operations with friendly, knowledgeable assistance to customers and prospects alike.