Customer-Driven Bank Teller – Service & Sales

North Shore Bank; Sturgeon Bay (WI); On-site; USD 27,000 - 38,000; Full time

Job summary

North Shore Bank is hiring for a teller position located in Wisconsin. This role emphasizes high-quality customer service, accurate teller transactions, and proactive relationship building with clients. No prior banking experience is required, and training will be provided.

The teller will promote and sell North Shore Bank products, participate in branch sales planning, and support daily operations. The successful candidate will be organized, friendly, and committed to delivering financial

Qualifications

• High school diploma or equivalent and at least six months of related experience.
• Related experience includes cash handling, direct customer service, and retail or other sales.
• Experience promoting and selling bank products and services.

Responsibilities

• Assist customers with teller transactions in a professional and courteous manner.
• Identify cross-selling opportunities and refer to branch staff as needed.
• Record referrals and customer contacts in the CRM tool.
• Answer questions and direct customers to the appropriate staff for complex inquiries.
• Provide timely follow-up to clients by phone, mail or in person.
• Support daily branch operations and adhere to bank procedures.

Skills

Customer service

Sales

Communication

Teamwork

Education

High school diploma or equivalent

Tools

CRM tool

Job description

North Shore Bank is hiring for a teller position located in Wisconsin. This role emphasizes high-quality customer service, accurate teller transactions, and proactive relationship building with clients. No prior banking experience is required, and training will be provided.

The teller will promote and sell North Shore Bank products, participate in branch sales planning, and support daily operations. The successful candidate will be organized, friendly, and committed to delivering financial