Customer-Driven Banking Associate

North Shore Bank; Green Bay (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

North Shore Bank is seeking a Teller/Sales Associate to actively promote and sell bank products, build account relationships, and perform teller duties. On average, at least 50% of activities involve sales and sales support, with a focus on delivering high‑touch service to customers.

Based in offices across eastern Wisconsin and northern Illinois, the role emphasizes teamwork with the Branch Manager and Personal Banker, adherence to procedures, and the ability to handle deposits, opening

Qualifications

• High school education or equivalent and one year related sales and service experience.
• Interest in sales and exceptional customer service skills.
• Proficiency with various computer systems and related technology.

Responsibilities

• Opens new accounts and performs deposit account maintenance; responds to customers and explains terms.
• Has an appropriate blend of Teller referrals and production to achieve goals.
• Provides basic information on consumer loan products and refers to a loan specialist.
• Recognizes opportunities and provides qualified referrals to branch partners.
• Uses internal prospect lists to make outbound calls and participates in call initiatives.
• Delivers quality, personalized service to ensure customer satisfaction and retention.
• Follows sales processes and supports branch operations as needed.

Skills

Sales

Customer service

Computer systems

Education

High school education or equivalent

Tools

Proficiency with computer systems

Job description

North Shore Bank is seeking a Teller/Sales Associate to actively promote and sell bank products, build account relationships, and perform teller duties. On average, at least 50% of activities involve sales and sales support, with a focus on delivering high‑touch service to customers.

Based in offices across eastern Wisconsin and northern Illinois, the role emphasizes teamwork with the Branch Manager and Personal Banker, adherence to procedures, and the ability to handle deposits, opening