Customer-Focused Teller: Drive Financial Wellness & Service

Northwest Bank; Lock Haven (Clinton County); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Northwest Bank in Lock Haven, PA seeks a Teller to welcome customers, process transactions, and educate clients on bank services. You will balance cash drawers, resolve issues, and contribute to the branch's sales goals through proactive referrals.

The role requires strong customer service abilities, cash handling experience, and knowledge of banking products. Evening and weekend availability is expected, with training provided.

Qualifications

• High School diploma or equivalent preferred.
• Cash handling and customer service experience preferred.
• Banking/retail experience preferred.

Responsibilities

• Balance teller drawer daily and assist in office meetings and dual control balancing of vault and devices.
• Provide excellent customer service and resolve questions; refer complex requests to the appropriate team member.
• Identify referral opportunities and contribute to the office's overall sales goals.
• Protect the bank from risk by following compliance and procedures.

Skills

Customer service

Cash handling

Banking knowledge

Teamwork

Education

High School Diploma or equivalent

Tools

Teller System

Office software

Job description

Northwest Bank in Lock Haven, PA seeks a Teller to welcome customers, process transactions, and educate clients on bank services. You will balance cash drawers, resolve issues, and contribute to the branch's sales goals through proactive referrals.

The role requires strong customer service abilities, cash handling experience, and knowledge of banking products. Evening and weekend availability is expected, with training provided.