Customer-Focused Teller & Digital Banking Guide

Neighborhood Credit Union; Dallas (TX); On-site; USD 26,174 - 26,863; Full time

Job summary

Neighborhood Credit Union in North Dallas, TX is seeking a full-time Teller to support members with transactions and digital experiences in-branch. You will help manage deposits, withdrawals, transfers, and loan payments while guiding members to use the credit union's digital tools.

The role emphasizes friendly service, accuracy, and security within a welcoming branch setting, with opportunities to cross-sell services and assist with in-branch technology.

Qualifications

• High School graduate or equivalent.
• Preferred 1–2 years of related experience.
• Excellent communication and accuracy in handling transactions.
• Knowledge of branch operations and customer service principles.
• Ability to assist members with transactions and digital services.

Responsibilities

• Perform teller transactions accurately and efficiently.
• Assist customers with deposits, withdrawals, transfers and loan payments.
• Promote Neighborhood Credit Union digital channels and self-service tools.
• Maintain privacy and security of member information.
• Balance cash and processes end-of-day transactions.
• Provide friendly, professional support in a busy branch environment.

Skills

Excellent communication

Public relations

Analytical mindset

Attention to detail

Well organized

Customer service

Education

High School

Tools

10-key

PC

Teller terminal

Telephone

Card machine

Job description

Neighborhood Credit Union in North Dallas, TX is seeking a full-time Teller to support members with transactions and digital experiences in-branch. You will help manage deposits, withdrawals, transfers, and loan payments while guiding members to use the credit union's digital tools.

The role emphasizes friendly service, accuracy, and security within a welcoming branch setting, with opportunities to cross-sell services and assist with in-branch technology.