Customer-Focused Teller & Cash Services Specialist

Education Credit Union; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Education Credit Union is seeking a Teller to handle member transactions accurately and professionally. The role requires daily cash handling, balance reconciliation, and prompt responses to member inquiries.

The Teller will assist members with deposits, withdrawals, and transfers, provide receipts, and uphold security and privacy of financial information in a courteous, service-oriented environment.

Qualifications

• Experience handling cash and processing member transactions.
• Ability to communicate clearly and professionally with members.
• Awareness of security procedures and accuracy in records.

Responsibilities

• Represents ECU to the membership in a polite, courteous, and professional manner.
• Provides prompt, efficient, and accurate service in the processing of member transactions.
• Receives, processes, and authenticates members' financial transactions with proper identification.
• Opens, closes, and balances teller station and maintains cash drawer accuracy.
• Monitors lobby and drive-thru for potential fraud or robbery incidents.
• Encodes temporary checks and processes deposits, withdrawals, and transfers.
• Provides members with receipts and information on ECU services and policies.
• Cross-sells ECU products and services where appropriate.
• Maintains confidentiality and security of member information.

Skills

Cash handling

Customer service

Attention to detail

Professional demeanor

Tools

Cash drawer/terminal

Job description

Education Credit Union is seeking a Teller to handle member transactions accurately and professionally. The role requires daily cash handling, balance reconciliation, and prompt responses to member inquiries.

The Teller will assist members with deposits, withdrawals, and transfers, provide receipts, and uphold security and privacy of financial information in a courteous, service-oriented environment.