Customer-Focused Teller | Cash Handling & Digital Tools

Santander; Seabrook (MD); On-site; USD 30,000 - 47,000; Part time

Job summary

Santander is seeking a Part Time Teller in Seabrook, NH to assist customers with banking needs, process transactions, and encourage digital self-service options.

Applicants should have 6+ months of cash handling and customer service experience, with strong attention to detail and the ability to work flexible branch hours, including weekends and evenings. This role emphasizes accuracy, compliance, and excellent service.

Qualifications

• High school diploma, or GED - Required.
• 6+ Months Cash Handling experience - Required.
• 6+ Months Demonstrated customer service experience - Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

Responsibilities

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Job description

Santander is seeking a Part Time Teller in Seabrook, NH to assist customers with banking needs, process transactions, and encourage digital self-service options.

Applicants should have 6+ months of cash handling and customer service experience, with strong attention to detail and the ability to work flexible branch hours, including weekends and evenings. This role emphasizes accuracy, compliance, and excellent service.