Customer-Focused Teller & Banking Specialist

United Community Bank; Macomb (IL); Vor Ort; USD 21.000 - 29.000; Vollzeit

Zusammenfassung

United Community Bank in Macomb, IL seeks a full-time teller. You will assist customers with transactions, provide product information, and deliver friendly service while upholding accuracy and security in cash handling.

You’ll use teller software to verify customer data, process deposits and payments, and answer questions about accounts. The role requires Monday–Friday hours and Saturday rotation, with training and adherence to bank policies.

Qualifikationen

• Proficiency in Microsoft Office (Word, Excel, Access, Power Point).
• Experience using Web Teller/check imaging software is a plus.
• High school diploma or equivalent required.

Aufgaben

• Greet customers upon entry to maintain a welcoming environment.
• Assist customers with banking transactions including balances, statements, and account information.
• Ensure customers are fully assisted throughout their visit.
• Use teller software to verify customer data and answer questions about accounts.
• Process deposits, loan payments, cashier’s checks, and other negotiable instruments.
• Handle checks and cash, verify amounts and endorsements before processing.
• Answer phones, screen calls, and route to appropriate department.
• Assist customers in product referrals and cross-sell bank products.
• Explain holds on funds and related policies to customers.
• Maintain knowledge of bank policies and regulatory standards.

Kenntnisse

Microsoft Office

Ausbildung

High school diploma or equivalent

Tools

Web Teller

Check imaging software

Jobbeschreibung

United Community Bank in Macomb, IL seeks a full-time teller. You will assist customers with transactions, provide product information, and deliver friendly service while upholding accuracy and security in cash handling.

You’ll use teller software to verify customer data, process deposits and payments, and answer questions about accounts. The role requires Monday–Friday hours and Saturday rotation, with training and adherence to bank policies.