Customer-Focused Bank Teller - Transactions & Referrals

UCB Bank; Mount Sterling (IL); On-site; USD 31,000 - 36,000; Full time

Job summary

United Community Bank is seeking a full-time teller to assist customers with various banking needs and provide exceptional service while presenting a positive image of the bank. Responsibilities include handling deposits, cash, and payments, while ensuring accurate record keeping and compliance with bank policies.

The role requires greeting customers, answering inquiries, and cross-selling applicable products, with a focus on accuracy and customer satisfaction during normal banking hours,

Qualifications

• High school diploma or equivalent.
• Proficiency in Microsoft Office (Word, Excel, Access, Power Point).
• Experience with Web Teller and check imaging software is a plus.

Responsibilities

• Greet customers immediately upon entry to maintain a welcoming environment.
• Assist customers with transactions, balance inquiries, statements, and account information.
• Handle deposits, checks, and cash with accuracy and policy adherence.
• Provide product information and cross-sell bank services.
• Maintain knowledge of bank policies, regulations, and teller guidelines.

Skills

Customer service

Cash handling

Attention to detail

Communication skills

Regulatory knowledge

Cross-selling

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

United Community Bank is seeking a full-time teller to assist customers with various banking needs and provide exceptional service while presenting a positive image of the bank. Responsibilities include handling deposits, cash, and payments, while ensuring accurate record keeping and compliance with bank policies.

The role requires greeting customers, answering inquiries, and cross-selling applicable products, with a focus on accuracy and customer satisfaction during normal banking hours,