Customer-Focused Teller - Banking Growth & Tech Tools

PNC

Florida

On-site

USD 28,000 - 36,000

Full time

7 days ago
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Benefits offered by this job

Medical/prescription drug coverage (H,
Life insurance
Disability protection
401(k) with PNC match
Educational assistance
Wellness program

Job summary

PNC is seeking a Teller to deliver a personalized customer experience at the Fernandina Beach Branch in Fernandina Beach, FL. The role emphasizes helping customers with financial wellbeing, handling various interactions, and guiding them to suitable PNC products and digital tools.

You will educate customers on options for managing transactions, identify opportunities, and refer them to branch staff as needed, while complying with all policies and ensuring daily operations run smoothly.

Qualifications

  • No Degree required for this teller role.
  • No Certifications or Licenses required.

Responsibilities

  • Delivers a unique customer experience to improve financial wellbeing and loyalty.
  • Processes a variety of customer interactions and educates on alternatives.
  • Identifies banking opportunities during customer interactions and refers appropriately.
  • Performs lobby engagement to position PNC products and educate on digital options.
  • Adheres to policies and ensures branch operations are efficient and accurate.

Skills

Accountability
Banking
Client Loyalty
Customer Experience
Customer Service
Identifying Opportunities
Leveraging Technology
Proactive Sales

Job description

PNC is seeking a Teller to deliver a personalized customer experience at the Fernandina Beach Branch in Fernandina Beach, FL. The role emphasizes helping customers with financial wellbeing, handling various interactions, and guiding them to suitable PNC products and digital tools.

You will educate customers on options for managing transactions, identify opportunities, and refer them to branch staff as needed, while complying with all policies and ensuring daily operations run smoothly.

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