Customer-First Teller: Drive Financial Wellbeing

PNC Financial Services Group, Inc.; Orange Park (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401(k) with PNC match

Pension and stock purchase plans

Paid holidays

Paid vacation

Job summary

PNC Financial Services Group, Inc. is seeking a Teller at the Orange Park Branch in Orange Park, FL. You will deliver a friendly, efficient customer experience, handle diverse banking transactions, and educate customers on digital tools and product options to enhance financial wellbeing.

The role emphasizes accuracy, compliance with policies, and help with daily branch operations while building customer relationships in a community-focused setting.

Qualifications

• Roles at this level typically do not require a university/college degree, high school diploma, GED, or significant experience.
• In lieu of a degree, a comparable combination of education, certification(s), and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates customers on available alternatives.
• Identifies banking opportunities during customer interactions and refers to branch staff as appropriate.
• Performs lobby engagement to connect with customers and position PNC products.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Priorities

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Teller at the Orange Park Branch in Orange Park, FL. You will deliver a friendly, efficient customer experience, handle diverse banking transactions, and educate customers on digital tools and product options to enhance financial wellbeing.

The role emphasizes accuracy, compliance with policies, and help with daily branch operations while building customer relationships in a community-focused setting.