Customer-Focused Tech Sales Specialist

Comcast; Falmouth (KY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Day-One benefits

Medical/Dental/Vision coverage

401K benefits

Paid Time Off

Tuition reimbursement

Job summary

Comcast is seeking a retail sales associate in Kentucky to provide outstanding customer service, explain products, and promote Comcast/Xfinity offerings in-store. You will help customers with billing questions, process service changes, and upsell where appropriate.

The role requires flexibility to work evenings and weekends, strong communication, and a positive, customer-focused attitude. Join a team dedicated to delivering great experiences for our customers.

Qualifications

• High School Diploma or GED required.
• Flexible schedule including evenings, weekends, and holidays.
• Regular, consistent attendance.
• Ability to lift 25 pounds and move around the store.

Responsibilities

• Engage customers with enthusiasm and explain product features to enhance the shopping experience.
• Provide outstanding customer service with all interactions.
• Meet or exceed sales targets and follow up for service excellence.
• Help customers interpret and pay bills in-store and update account data as needed.
• Answer questions on services, process changes, and upgrades.

Skills

Communication

Customer Service

Sales

Teamwork

Problem Solving

Technical Knowledge

Time Management

Attention to detail

Education

High School Diploma / GED

Job description

Comcast is seeking a retail sales associate in Kentucky to provide outstanding customer service, explain products, and promote Comcast/Xfinity offerings in-store. You will help customers with billing questions, process service changes, and upsell where appropriate.

The role requires flexibility to work evenings and weekends, strong communication, and a positive, customer-focused attitude. Join a team dedicated to delivering great experiences for our customers.