Customer-Focused Team Member (Flexible Shifts)

Loop Neighborhood; Napa (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Gas discount program

Employee discounts

Career growth opportunities

Job summary

West Coast Convenience is expanding and seeks customer-focused individuals for Loop Neighborhood Market stores. We offer both full-time and part-time roles across all shifts, with opportunities to develop and grow within the organization.

Team Members ensure smooth station operations, deliver best-in-class service, and help drive store profitability while respecting our core values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered, and Safety.

Qualifications

• Reliable, customer-focused attitude with strong communication skills.
• Ability to perform basic math and handle cash accurately.
• Willingness to work flexible shifts, including evenings and weekends.
• Capable of positive interaction with customers, vendors, and staff.

Responsibilities

• Manage cash register and balance funds during shifts.
• Stock shelves and maintain a clean, professional store appearance.
• Provide prompt, courteous service to customers and handle inquiries.
• Maintain a safe, welcoming environment and assist with store operations.
• Cross-sell and upsell products to support store sales.
• Prepare shift reports and escalate high-priority issues to management.

Skills

Cash handling

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

West Coast Convenience is expanding and seeks customer-focused individuals for Loop Neighborhood Market stores. We offer both full-time and part-time roles across all shifts, with opportunities to develop and grow within the organization.

Team Members ensure smooth station operations, deliver best-in-class service, and help drive store profitability while respecting our core values: People, Teamwork, Communication, Training, Results Matter, Fun, Customer Centered, and Safety.