Customer Experience Team Member | Flexible Shifts

Loop Neighborhood; Sunnyvale (CA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Fuel discount program

Flexible scheduling

Up to 20 gallons / 2 fill ups per week

Job summary

West Coast Convenience is seeking Team Members for Loop Neighborhood Market locations across California. We offer full-time and part-time roles on all three shifts with opportunities to grow within the company.

Team Members ensure smooth station operation, serve customers, and help drive store profitability while upholding our core values. Responsibilities include cash handling, shelf replenishment, and delivering best-in-class service.

Qualifications

• Flexibility to work a flexible schedule as needed.
• Ability to read, understand, and write in English.
• Perform basic math including proper calculation of change.
• Ability to validate identification prior to selling tobacco and/or alcohol (as required).
• Ability to lift up to 50 pounds and climb ladders as needed.
• Able to work in varying temperatures and outdoor conditions.

Responsibilities

• Manage the cash register during the shift and ensure balanced transactions.
• Stock shelves and maintain a clean, professional store appearance.
• Deliver prompt, courteous customer service to customers, vendors, and staff.
• Maintain a clean, customer-friendly store environment.
• Troubleshoot car wash related issues when needed.
• Prepare shift reports per company guidelines.
• Cross-sell and upsell store products to increase sales.
• Escalate high-priority issues to the manager.

Skills

Communication

English proficiency

Basic Math

Tools

Cash register

Job description

West Coast Convenience is seeking Team Members for Loop Neighborhood Market locations across California. We offer full-time and part-time roles on all three shifts with opportunities to grow within the company.

Team Members ensure smooth station operation, serve customers, and help drive store profitability while upholding our core values. Responsibilities include cash handling, shelf replenishment, and delivering best-in-class service.