Customer-Focused Team Member — Flexible Shifts

Loop Neighborhood; Fairfield (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Fuel discount: 0.10–0.40 cents off per

Max 20 gallons per week

6–5 year tiered fuel discounts

Job summary

West Coast Convenience, the parent company of Loop Neighborhood Market, is seeking energetic Team Members to join our growing network across California. This role offers full-time and part-time opportunities on all three shifts, with a focus on delivering exceptional customer service.

Team Members will manage the cash register, stock shelves, and maintain a clean, welcoming store and car wash area while following our core values of People, Teamwork, Communication, Training, and Safety.

Qualifications

• Must be able to work a flexible schedule as needed.
• Communicate verbally and in writing with various management on store operations in a quick timeline, especially if there are any changes or items that may adversely affect the store’s operations.
• Ability to read, understand, and write in the English language.
• Perform basic math including proper calculation of change, etc.
• Have the ability to validate identification prior to selling tobacco and/or alcohol (as required under applicable laws and regulations)
• Can lift up to 50 pounds
• Ability to climb ladders as needed
• Ability to remain calm and respond to emergencies according to policies and procedures defined by company guidelines
• Tolerate exposure to gasoline fumes and cleaning products
• Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the station)

Responsibilities

• Managing the cash register throughout the shift, ensuring the money stays balanced and customers are assisted in a fast and accurate manner
• Stocking products on shelves and making sure the store looks clean and professional at all times
• Ensuring prompt, efficient and courteous customer service to store customers, vendors, and staff at all times
• Maintaining a clean, customer friendly environment in the store and surrounding property
• Troubleshooting and resolving car wash related issues as needed
• Preparing shift reports at the end of the shifts as per company guidelines
• Crossing and upselling store products and sales to assist in increasing store sales
• Escalating all high-priority issues to their immediate manager
• Additional duties as assigned

Job description

West Coast Convenience, the parent company of Loop Neighborhood Market, is seeking energetic Team Members to join our growing network across California. This role offers full-time and part-time opportunities on all three shifts, with a focus on delivering exceptional customer service.

Team Members will manage the cash register, stock shelves, and maintain a clean, welcoming store and car wash area while following our core values of People, Teamwork, Communication, Training, and Safety.