Customer-Focused Service Advisor — Automotive

Lithia & Driveway; California (MO); On-site; USD 64,500 - 161,800; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Employee Stock Purchase Plan

Job summary

A leading automotive company seeks Service Advisors for their dealership network in California. The role involves greeting customers, assisting with service needs, and ensuring efficient communication throughout the repair process. Candidates should ideally have customer service experience, strong communication skills, and a valid driver's license. This position offers competitive pay and comprehensive benefits including medical and retirement plans, as well as opportunities for growth within a dynamic workplace.

Qualifications

• Previous experience in a service advisor or customer service role is preferred.
• Basic understanding of vehicle systems and maintenance needs is a plus.
• Valid driver's license required.

Responsibilities

• Greet customers and assist with their service and repair needs.
• Prepare accurate repair orders and keep customers informed.
• Deliver a professional and friendly customer experience.

Skills

Effective communication

Critical thinking

Multitasking

Positive attitude

Education

High School graduate or equivalent

Job description

A leading automotive company seeks Service Advisors for their dealership network in California. The role involves greeting customers, assisting with service needs, and ensuring efficient communication throughout the repair process. Candidates should ideally have customer service experience, strong communication skills, and a valid driver's license. This position offers competitive pay and comprehensive benefits including medical and retirement plans, as well as opportunities for growth within a dynamic workplace.