Customer-Focused Sales Support Specialist

Mountain West Windows & D; Gilbert (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Full benefits package

Bonuses

401(k) with profit sharing

Paid time off

Job summary

Mountain West Windows and Doors in Gilbert, AZ is seeking a confident, persuasive Sales Support Coordinator who thrives on detail and challenge. This full-time role combines showroom interaction, order processing, and collaboration with sales consultants to deliver Marvin product solutions.

You’ll use Marvin software, review blueprints, size openings, and prepare proposals. A High School diploma and strong customer service experience are required; construction knowledge and Microsoft Office

Qualifications

• High school diploma or GED; relevant experience preferred.
• Two years of customer service or general business experience preferred.
• Construction/window and door product knowledge desirable.
• Proficiency with Marvin products, processes, and proprietary systems.

Responsibilities

• Administers, verifies, and submits accurate product orders with sales consultants and customers.
• Forms product proposals by sizing openings and blueprints, communicating with customers.
• Verifies contracts/proposals to ensure correct product order, build, and delivery.
• Assists in calling and following up on leads, processing customer requests, service and change orders.
• Showroom point of contact for walk-ins and call-ins; demonstrates Marvin offerings.
• Performs basic blueprint take-offs by reading client blueprints.
• Uses Marvin software to enter orders, provide quotes and accurate information to Sales Consultants.
• Promotes continuous improvement activities in the department.
• Maintains showroom materials and supports events.

Skills

Customer service

Organization

Attention to detail

Communication skills

Problem-solving

Time management

Education

High school diploma/GED

Experience in customer service or general business

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Mountain West Windows and Doors in Gilbert, AZ is seeking a confident, persuasive Sales Support Coordinator who thrives on detail and challenge. This full-time role combines showroom interaction, order processing, and collaboration with sales consultants to deliver Marvin product solutions.

You’ll use Marvin software, review blueprints, size openings, and prepare proposals. A High School diploma and strong customer service experience are required; construction knowledge and Microsoft Office