Trade Sales Consultant

Mountain West Windows and Doors; Scottsdale (AZ); Hybride; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Bonuses

401(k) retirement plan

Profit sharing

Generous paid time off

Competitive pay

Excellent benefits

Résumé du poste

Mountain West Windows and Doors is seeking a sales-oriented professional to manage field activities, promote Marvin products, and deliver exceptional customer service on remodeling and new construction projects.

You will demonstrate products, read blueprints, and use quoting systems to quote and order products, ensuring proper installation and timely delivery. The role includes lead follow-up, feedback collection, and mentoring teammates in a fast-paced setting.

Qualifications

• Associate's or Bachelor's degree preferred; equivalent relevant experience considered.
• 2–4 years of sales, customer service, or business experience preferred.
• Construction/window and door industry knowledge preferred.

Responsabilités

• Responsible for all field activities related to customer relations, product application, product sales and delivery, service and installation instruction, collections, and achieving 100% customer satisfaction.
• Coordinate and promote Marvin product line visibility within the architectural and construction community.
• Represent Mountain West Windows & Doors at events, trade shows, and group meetings to promote Marvin products.
• Demonstrate products, read and interpret blueprints, and use MS Office/CRM/quoting software to quote, sell and order for remodeling and new construction projects.
• Ensure Marvin products are installed properly per manufacturer guidelines.
• Follow up on leads from reports, store-generated and outstanding proposals.
• Provide feedback on wins/losses, competitive information, and special requests.
• Mentor new team members and host guests for field visits; drive continuous improvement in the department.

Connaissances

Customer relations

Sales experience

Product demonstrations

Reading blueprints

MS Office / CRM

Formation

Associate's or Bachelor's degree preferred

Outils

MS Office

CRM software

Quoting software

Description du poste

Mountain West Windows and Doors is an industry leader dedicated to improving the lives of our customers and team members. We offer training, growth opportunities, and a fun, fast-paced work environment where you can thrive as part of a supportive team.

We provide competitive pay, excellent benefits, bonuses, 401(k) retirement plan, profit sharing, and generous paid time off. With our positive culture and strong family spirit, we’re passionate about what we do and creating a great place to work.

Principal Duties and Responsibilities

• Responsible for all field activities and aspects relating to customer relations, product application, product sales and delivery, service and product installation instruction, collections, and striving for 100% customer satisfaction.
• Coordinates, promotes and advances the visibility and presence of the entire Marvin product line while maintaining a continual awareness of activity or news in the architectural and construction-related community.
• Actively represents Mountain West Windows & Doors at company-sponsored events, at professional group’s invitations to discuss and/or present Marvin products, at trade association meetings, and at consumer home shows to promote Marvin products.
• Able to present product demonstrations, accurately read, interpret and take-off blueprints, and to use electronic software and systems (PQM, MSOffice, etc.) to quote, sell and order products for remodeling and new construction residential and light commercial projects, and assist in providing prompt and on-time delivery.
• Ensures that Marvin products are installed properly and in accordance with recommended guidelines of the manufacturer.
• Follow up on leads generated by lead reports, window store generated and outstanding proposals.
• Responsible for providing feedback regularly and upon request including but not limited to; wins and losses, competitive information, quality alerts as well as periodic special requests.
• Responsible for mentoring newer team members and hosting Corp guests for field visits upon request.
• Promotes and facilitates continuous improvement activities in the department.

Qualifications

Education and Experience

Associate's, bachelor's, or technical education preferred; equivalent relevant experience considered. Two to four years of sales, customer service, or business experience preferred. Construction and/or window and door industry knowledge preferred.

Technology Skills

Proficiency with Microsoft 365 or similar business applications and the ability to learn CRM, quoting, order-management, and company-specific software. Ability to accurately enter, review, and interpret business and spreadsheet data.

Communication Skills

Effective verbal and written English communication skills sufficient to perform the customer-facing responsibilities of the position. Ability to read, interpret, and explain sales processes, product specifications, warranties, and related documents and to communicate professionally with customers, coworkers, and business partners.

Professional Skills

Customer-focused, organized, collaborative, and self-directed. Ability to manage multiple priorities, meet deadlines, follow projects through completion, maintain attention to detail, and resolve customer or business issues professionally.

Mathematical Skills

Ability to perform business and measurement calculations, including fractions, decimals, percentages, pricing, area, and dimensions.

Physical Demands

The physical demands described are those necessary to perform the essential functions of the position, with or without reasonable accommodation. The position regularly involves computer and telephone use and may require standing, walking, reaching, stooping, crouching, kneeling, and occasionally lifting or moving materials weighing up to 75 pounds. The employee must be able to review electronic and printed information and safely navigate customer homes and construction jobsites.

Work Environment and Schedule

Work is performed in office settings, customer homes, and construction jobsites. Work schedules may vary based on customer and business needs and may require hours outside the regular schedule, consistent with applicable wage-and-hour requirements.

Conditions of Employment

A valid driver's license and compliance with the Company's Fleet Safety Policy are required. Employment may be contingent upon satisfactory completion of job-related background screening, motor vehicle record review, and drug screening, as applicable and permitted by law. Mountain West Windows and Doors participates in E-Verify.

Mountain West Windows and Doors is an Equal Opportunity Employer and provides reasonable accommodations as required by applicable law.

This job description summarizes the primary duties and requirements of the position and is not intended to be all-inclusive. Duties and responsibilities may be modified based on business needs. Employment is at will unless otherwise provided by applicable law or a written agreement signed by an authorized company representative.