Customer-Focused Sales Supervisor

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Newport (RI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Benefits begin DAY ONE

Dental and Vision coverage

Retirement Plans (401k & Pension)

Paid Time Off DAY ONE

Tuition reimbursement

Job summary

Navy Exchange Service Command in Newport, Rhode Island, is seeking a Supervisory Sales Associate to lead sales associates, drive exceptional customer service, and promote our brand and products. You will train staff, manage daily operations, and ensure a positive, productive work environment.

The role requires 1–2 years in retail with supervisory experience, strong communication skills, and the ability to multi-task. Availability for varied hours, including weekends and holidays, is expected.

Qualifications

• Product knowledge of merchandise; training documentation to sales associates on product features.
• Strong interpersonal and communication skills.

Responsibilities

• Customer Service - Proactively engage and connect with customers.
• Ask questions and listen to customer needs.
• Direct customers to merchandise and inform them about events and promotions.
• Provide premier customer service and foster positive relationships.

Skills

Product Knowledge

Communication Skills

Customer Service

Team Leadership

Job description

Navy Exchange Service Command in Newport, Rhode Island, is seeking a Supervisory Sales Associate to lead sales associates, drive exceptional customer service, and promote our brand and products. You will train staff, manage daily operations, and ensure a positive, productive work environment.

The role requires 1–2 years in retail with supervisory experience, strong communication skills, and the ability to multi-task. Availability for varied hours, including weekends and holidays, is expected.