Customer-Focused Sales Solutions Associate

Staffmark Group; Columbia (TN); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee discounts

Growth opportunities

Job summary

Staffmark is hiring a Sales Solutions Support Specialist in Columbia, TN. The role supports customers by guiding them through the coverage application process, connecting them with products, and helping drive sales results.

Pay is $16.00–$21.00 per hour with a Monday–Friday 7:00 AM–5:00 PM schedule. You’ll respond with empathy and accuracy to inquiries, manage multiple priorities, and collaborate with team members to meet performance goals.

Qualifications

• High School Diploma or equivalent required.
• 1 year in a customer service or call center environment preferred.
• Proficient in Microsoft Word, Outlook, and Excel.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Guide applicants through each step of the coverage application process via phone, email, and other communication channels.
• Respond with empathy, professionalism, and accuracy to inquiries from members and partners.
• Support multiple projects and priorities while meeting performance and quality goals.
• Maintain a strong understanding of forms and application requirements.
• Demonstrate punctuality, teamwork, and professionalism in all interactions.
• Be available for overtime during peak seasons as needed.
• Articulate and communicate well over the phone and email.
• Maintain monthly, passing quality performance goals established by department.

Skills

Microsoft Word

Outlook

Excel

Verbal communication

Written communication

Multitasking

Education

High School Diploma or equivalent

Job description

Staffmark is hiring a Sales Solutions Support Specialist in Columbia, TN. The role supports customers by guiding them through the coverage application process, connecting them with products, and helping drive sales results.

Pay is $16.00–$21.00 per hour with a Monday–Friday 7:00 AM–5:00 PM schedule. You’ll respond with empathy and accuracy to inquiries, manage multiple priorities, and collaborate with team members to meet performance goals.