Customer Service Associate – Home Improvement

Lowe's Companies, Inc.; Kent (WA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Lowe's Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate to welcome customers, help them find products and services, and provide friendly, helpful service across departments.

You may work part-time or full-time, enjoy benefits like health insurance options, tuition assistance, a 401(k) with company match, an Associate Discount, and opportunities to learn new trade skills through Track to the Trades.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Bi-lingual

Computer basics

Retail tech

Basic math

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate to welcome customers, help them find products and services, and provide friendly, helpful service across departments.

You may work part-time or full-time, enjoy benefits like health insurance options, tuition assistance, a 401(k) with company match, an Associate Discount, and opportunities to learn new trade skills through Track to the Trades.