Flexible Schedule Sales Associate: Customer Experience

Belk; Southern Pines (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, recommending products, and processing transactions. This hourly role drives sales, maintains attractive displays, and collaborates with store operations to meet objectives.

Join a team that values friendly service, accurate information, and a welcoming store environment that builds loyalty and satisfaction for every customer who walks in the door.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Strong communication and willingness to learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to boost product knowledge and selling skills.
• Stay informed of products, promotions, policies, and store events to deliver accurate information to customers.
• Contribute to a positive store culture by building connections with teammates and celebrating achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting inventory accuracy and minimizing risk.

Skills

Customer service

Relationship building

Sales techniques

Communication

Technology savvy

Flexible schedule

Teamwork

Multitasking

Job description

Belk is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, recommending products, and processing transactions. This hourly role drives sales, maintains attractive displays, and collaborates with store operations to meet objectives.

Join a team that values friendly service, accurate information, and a welcoming store environment that builds loyalty and satisfaction for every customer who walks in the door.