Customer-Focused Sales Associate | Flexible Part-Time

Five Below Inc; Galesburg (IL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health coverage

Job summary

Five Below Inc. is hiring part-time Sales Associates to be at the heart of our fast-paced store. You will deliver outstanding customer service, maintain organized merchandise, and ensure a seamless checkout experience at the register.

The role emphasizes friendly communication, hands-on product knowledge, and the ability to work a flexible schedule, including days, evenings, weekends, and possible overnight shifts. Join a energetic team and help drive sales.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

People skills

Sales

Communication

Technology openness

Flexible schedule

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below Inc. is hiring part-time Sales Associates to be at the heart of our fast-paced store. You will deliver outstanding customer service, maintain organized merchandise, and ensure a seamless checkout experience at the register.

The role emphasizes friendly communication, hands-on product knowledge, and the ability to work a flexible schedule, including days, evenings, weekends, and possible overnight shifts. Join a energetic team and help drive sales.