Customer-Facing Sales Associate — Flexible Part-Time

Five Below; Spanish Fort (AL); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is seeking part-time Sales Associates to join our store team. You’ll greet customers, help them find products, and promote events and promotions to boost sales.

You’ll use cash registers and handheld/mobile devices, handle merchandise up to 25 lbs, and work a flexible schedule including days, evenings, weekends, and possibly overnight shifts. If you have energy and a passion for service, apply today.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Age 16+

Customer service

Flexible schedule

Tech-savvy

Communication

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below is seeking part-time Sales Associates to join our store team. You’ll greet customers, help them find products, and promote events and promotions to boost sales.

You’ll use cash registers and handheld/mobile devices, handle merchandise up to 25 lbs, and work a flexible schedule including days, evenings, weekends, and possibly overnight shifts. If you have energy and a passion for service, apply today.