Customer-Focused Sales & Admin Coordinator

Koenig Equipment; Botkins (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Koenig Equipment in Ohio is seeking a Sales & Administration Coordinator to serve as the primary coordination point between Sales, Service, and Customers, ensuring accurate invoices and expanding value-added services after equipment purchases.

In this role you will quote products, schedule services, manage agreements and warranties, and support the team with documentation and process improvements to drive efficiency and customer satisfaction.

Qualifications

• Experience in sales, customer service, or agricultural/equipment industries.
• Excellent attention to detail with strong follow-through.
• Clear, professional written and verbal communication.
• Comfort discussing pricing and payment options with customers.
• Self-starter capable of working independently and with the team.
• Valid Driver’s License and ability to attend off-site meetings.

Responsibilities

• Develop a deep understanding of products and services to communicate benefits to Customers.
• Understand Customer needs and how Value‑Added Services can benefit them; quote products and schedule services.
• Grow service business through text and call marketing to existing and new customers.
• Own end‑to‑end processing of sales transactions, including invoicing, rebates, service agreements and warranties.
• Maintain and organize documentation for settlements, invoices and warranty registrations.
• Work closely with sales and service teams to ensure efficient processing and resolve discrepancies.
• Provide regular administrative support to ensure the Team operates efficiently.
• Participate in team meetings and contribute to process improvement initiatives.
• Other duties as assigned by direct Manager or upstream leadership.

Skills

Sales experience

Customer service

Communication

Pricing discussions

Independent / self-starter

Detail-oriented

Job description

Koenig Equipment in Ohio is seeking a Sales & Administration Coordinator to serve as the primary coordination point between Sales, Service, and Customers, ensuring accurate invoices and expanding value-added services after equipment purchases.

In this role you will quote products, schedule services, manage agreements and warranties, and support the team with documentation and process improvements to drive efficiency and customer satisfaction.