Sales & Administration Coordinator

Koenig Equipment; Knightstown (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Koenig Equipment, Inc. seeks a Sales & Administration Coordinator in Indiana to support customers and team members after equipment purchase. You will handle invoicing, rebates, service agreements, and warranty purchases while coordinating between Sales, Service and Customers to ensure accuracy and growth.

Ideal candidates have sales or customer service experience, strong communication, and a proactive, independent work style. A valid driver's license is required for off‑site meetings.

Qualifications

• Experience in sales, customer service, or agricultural/equipment industries.
• Proven attention to detail with exceptional follow‑through.
• Clear, professional communication skills (written and verbal).
• Comfort discussing pricing and payment options with customers in a consultative manner.
• Self‑starter capable of working independently and collaboratively.
• Valid Driver’s License and ability to attend off‑site meetings as scheduled.

Responsibilities

• Develop a deep understanding of our products and services to effectively communicate their benefits to Customers.
• Understand Customer’s needs and how Value‑Added Services benefit them, quoting products and scheduling services.
• Engage Customers through calls, emails, and texts to educate and upsell post‑sale.
• Grow service business through text and call marketing to existing and new customers.
• Own end‑to‑end processing of sales transactions including invoicing, rebates, service agreements, and warranty purchases.
• Maintain documentation related to settlements, invoices, and warranties per policies.
• Collaborate with sales and service to ensure efficient processing and resolve discrepancies.
• Provide regular administrative support and participate in process improvements.

Skills

Sales experience

Customer service

Attention to detail

Pricing discussions

Independent and collaborative work

Valid Driver’s License

Job description

Since 1904, Koenig Equipment has been a family‑owned business and a leader in the Agriculture, Lawn & Garden, and Construction industries. Guided by our core values of Customer Service, Courage, Learning, Ownership, and Trust, our mission is to be the preferred partner for customers, employees, and manufacturers alike.

Our commitment to superior customer support has fueled steady growth, reinvestment and rewarding careers across four generations. Koenig Equipment is currently seeking a Sales & Administration Coordinator supporting our team and customers.

Purpose

This role is accountable for the customer experience after equipment purchase—ensuring accurate invoices, expanding Value‑Added Services, and supporting long‑term customer relationships. The Sales & Administration Coordinator serves as the primary coordination point between Sales, Service, and Customers to drive accuracy, efficiency, and growth.

Primary Responsibilities

• Develop a deep understanding of our products and services to effectively communicate their benefits and features to Customers.
• Understand Customer’s unique needs and how our Value‑Added Services can benefit them. Deliver tailored solutions to enhance Customer experience, accurately quoting products, and scheduling services. Proactively engage Customers through calls, emails, and texts for the purposes of educating about and selling additional products following the sale of equipment.
• Assist in growing service business through text and call marketing to existing and new customer base.
• Own end‑to‑end processing of sales transactions, including equipment invoicing, rebate processing, the creation of service agreements, and warranty purchases.
• Maintain and organize all relevant documentation related to settlements, invoices, and warranty registrations for all manufacturers, ensuring compliance with company and manufacturer policies and procedures.
• Work closely with the sales and service teams to ensure efficient transaction processing and resolution of any discrepancies.
• Provide regular administrative support to ensure the Team operates efficiently and effectively.
• Participate in team meetings and contribute to process improvement initiatives.
• Other duties as assigned by direct Manager or upstream leadership.

Qualifications

• Experience in sales, customer service, or agricultural/equipment industries.
• Proven attention to detail with exceptional follow‑through. Must be able to manage multiple workflows without sacrificing accuracy.
• Clear, professional communication skills (written and verbal).
• Comfort discussing pricing and payment options with customers in a consultative manner.
• Self‑starter capable of working independently and collaboratively.
• Valid Driver’s License and ability to attend off‑site meetings as scheduled.

Koenig Equipment, Inc. is an equal opportunity employer. It is the policy of Koenig Equipment to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or veteran status. Koenig Equipment will conform to the spirit as well as the letter of all applicable laws and regulations.