Customer-Focused Retail Sales Pro — Flexible Hours

Nation's Best Holdings; Fort Wayne (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Connolly's Do It Best in Fort Wayne, IN is seeking a Sales associate for our Southgate location. You will greet customers, help them find products, provide recommendations, and ensure a positive shopping experience.

Maintain store organization, handle checkout with accurate cash handling, participate in inventory tasks, upsell items, and promote the Do It Best reward program while completing required training.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency with computers and POS systems.
• Retail or related industry experience is a plus.
• Familiarity with cycle counting or inventory processes is beneficial.
• Strong customer service and willingness to go the extra mile.
• Team player; ability to help out and contribute to a positive work environment.
• Problem-solving mindset to anticipate customer needs.
• Ability to manage multiple tasks in a fast-paced environment.
• Physical ability to lift 25–50 lbs and perform lifting tasks.
• Flexible schedule including nights and weekends.

Responsibilities

• Engage with customers, greet, and assist them to create a positive shopping experience
• Help customers find the right products, provide recommendations and offer solutions for their projects
• Stock and organize merchandise to maintain a clean, well-presented store
• Answer phone calls in a polite and timely manner, addressing customer inquiries
• Assist with inventory-related tasks, including performing cycle counts, verifying stock levels and maintaining accurate records
• Upsell related items and promote the Do It Best reward program to build loyalty
• Follow company standards and procedures to ensure smooth store operations
• Process checkouts accurately, adhering to proper cash handling procedures
• Continuously expand knowledge of products across all departments to enhance service and identify selling opportunities
• Address and resolve customer issues with management support
• Maintain a clean, safe, and organized work environment
• Complete all assigned training to stay up-to-date with product knowledge and company policies
• Assist in other departments/functions as needed to provide great customer service
• Perform any other tasks as assigned by supervisors or management

Skills

Customer service

Team player

Problem solving

Multitasking

Flexibility

Communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

Connolly's Do It Best in Fort Wayne, IN is seeking a Sales associate for our Southgate location. You will greet customers, help them find products, provide recommendations, and ensure a positive shopping experience.

Maintain store organization, handle checkout with accurate cash handling, participate in inventory tasks, upsell items, and promote the Do It Best reward program while completing required training.