Customer-Driven Cashier - Fast-Paced & Flexible

Connolly's Hardware & Rental; Fort Wayne (IN); On-site; USD 26,000 - 36,000; Full time

Job summary

Connolly's Hardware & Rental in Fort Wayne, IN is seeking a Cashier to join our Wells St location. You will greet customers, assist with their needs, handle phone inquiries, and help customers find products with personalized recommendations.

Responsibilities include processing transactions accurately, promoting the Do It Best rewards program, upholding cash handling procedures, and maintaining a clean, safe work environment. Flexibility for nights and weekends is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Proficiency in using computers and operating POS systems.

Responsibilities

• Provides exceptional customer service by engaging with customers, greeting and thanking them, and assisting with their needs.
• Answers phone calls in a polite and timely manner, addressing customer inquiries and providing assistance.
• Assists customers in locating products, offering recommendations, and providing personalized information.
• Upsells and promotes items to increase overall sales and enhance the customer experience.
• Highlights Do It Best reward program to customers, encouraging their participation to foster customer loyalty.
• Follows company standards and procedures to ensure efficient operations and meet customer expectations.
• Processes checkouts accurately and efficiently, adhering to proper cash handling procedures.
• Continuously seeks product and project knowledge to better assist customers and identify unique selling opportunities.
• Resolves customer issues with the support and guidance of management.
• Maintains a clean, organized, and safe work environment.
• Performs any other tasks as assigned by supervisors or management.

Skills

Customer service

POS systems

multitasking

Interpersonal skills

Humility & values

Education

High school diploma or equivalent

Tools

POS terminals

Job description

Connolly's Hardware & Rental in Fort Wayne, IN is seeking a Cashier to join our Wells St location. You will greet customers, assist with their needs, handle phone inquiries, and help customers find products with personalized recommendations.

Responsibilities include processing transactions accurately, promoting the Do It Best rewards program, upholding cash handling procedures, and maintaining a clean, safe work environment. Flexibility for nights and weekends is preferred.