Hardware Sales Associate – Flexible Schedule

Connolly's Hardware & Rental; Fort Wayne (IN); On-site; USD 24,000 - 30,000; Full time

Job summary

Connolly's Hardware & Rental in Fort Wayne, IN is seeking a friendly Sales Associate to engage customers, greet shoppers, and provide product recommendations to ensure a positive shopping experience.

You will stock and organize merchandise, confirm stock levels, handle phone inquiries, process checkouts with accurate cash handling, participate in cycle counts, upsell related items, and support store operations.

Qualifications

• Customer-focused service experience preferred.
• Strong communication and problem-solving skills.
• Willingness to learn product knowledge and assist customers.

Responsibilities

• Engage with customers, greet, and assist them to create a positive shopping experience
• Help customers find the right products, provide recommendations and offer solutions for their projects
• Stock and organize merchandise to maintain a clean, well-presented store
• Answer phone calls in a polite and timely manner, addressing customer inquiries
• Assist with inventory-related tasks, including performing cycle counts, verifying stock levels and maintaining accurate records
• Upsell related items and promote the Do It Best reward program to build loyalty
• Follow company standards and procedures to ensure smooth store operations
• Process checkouts accurately, adhering to proper cash handling procedures
• Continuously expand knowledge of products across all departments to enhance service and identify selling opportunities
• Address and resolve customer issues with management support
• Maintain a clean, safe, and organized work environment
• Complete all assigned training to stay up-to-date with product knowledge and company policies
• Assist in other departments/functions as needed to provide great customer service
• Perform any other tasks as assigned by supervisors or management

Skills

Customer service

POS systems

Team player

Multi-tasking

Problem solving

Education

High school diploma or equivalent

Tools

POS systems

Job description

Connolly's Hardware & Rental in Fort Wayne, IN is seeking a friendly Sales Associate to engage customers, greet shoppers, and provide product recommendations to ensure a positive shopping experience.

You will stock and organize merchandise, confirm stock levels, handle phone inquiries, process checkouts with accurate cash handling, participate in cycle counts, upsell related items, and support store operations.