Customer-Focused Retail Sales & Merchandising Pro

Goodwill Industries Of North Louisiana Inc; Shreveport (LA); Presencial; USD 14.000 - 17.000; Jornada completa

Descripción de la vacante

Goodwill Industries Of North Louisiana Inc is seeking a Retail Sales Associate to provide friendly customer service, handle transactions, and support stocking, merchandising, and store safety.

The role requires strong interpersonal skills, accuracy with cash handling, and the ability to learn POS systems while maintaining a clean, inviting shopping environment in a busy retail setting.

Formación

• Strong customer-service and interpersonal skills.
• Ability to accurately handle cash and complete point-of-sale transactions.
• Ability to learn and follow cash-handling, payment-card, discount, refund, and register procedures.
• Ability to organize and maintain merchandise in a busy retail environment.
• Attention to detail and basic numerical accuracy.
• Ability to learn and use point-of-sale and other workplace technology.
• Ability to work effectively with others and adapt to changing customer and store needs.

Responsabilidades

• Greets and assists customers and provides courteous, responsive service throughout the shopping and checkout experience.
• Accurately processes cash, credit/debit, and other authorized transactions using the point-of-sale system.
• Follows applicable cash-handling, payment-card, discount, void, refund, and register-control procedures.
• Maintains an accurate cash drawer and completes required beginning- and end-of-shift register procedures.
• Stocks and moves merchandise to appropriate sales-floor locations.
• Recovers and organizes racks, shelves, displays, dressing rooms, and other assigned areas throughout the shift.
• Supports established merchandise rotation, pull, categorization, and presentation standards.
• Identifies damaged, improperly tagged, or otherwise nonconforming merchandise and routes it appropriately.
• Helps maintain clean, accessible, and hazard-free customer and sales-floor areas.
• Supports loss prevention by remaining attentive to store activity and promptly reporting suspicious behavior rather than personally confronting suspected theft.
• Safely moves merchandise and uses authorized equipment as required.
• Assists in donation, processing, or other store operational areas as assigned and trained.
• Follows required safety, PPE, cash-control, security, and asset-protection procedures.
• Attends required meetings and trainings.
• Performs other duties as assigned in support of store operations and the agency mission.

Conocimientos

Customer service

Interpersonal skills

Cash handling

Attention to detail

Numerical accuracy

POS technology

Educación

High school diploma or equivalent

Descripción del empleo

Goodwill Industries Of North Louisiana Inc is seeking a Retail Sales Associate to provide friendly customer service, handle transactions, and support stocking, merchandising, and store safety.

The role requires strong interpersonal skills, accuracy with cash handling, and the ability to learn POS systems while maintaining a clean, inviting shopping environment in a busy retail setting.